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Situations can arise where you need to have a “tough conversation”. It’s a conversation you don’t want to have but may be necessary. It could be in your personal or work life, but one thing is certain, it’s not an easy task. Weather you need to tell that client their project won’t be finished on time or you need to tell your roommate you accidentally dropped that special vase her grandma gave her while dusting, it’s difficult to bring yourself to do it.
Instead of shying away from it or putting it off until the last minute, here are some tips on how to get through it:
Come to terms with the situation. Realize that it’s not great but its reality. Now you can stop stressing about it.
Set a deadline for the conversation. If you can, tell someone else whom you trust, so you can be held accountable for meeting that deadline.
Make notes on the points you need to bring up. It will help you stay on track even if the conversation starts to go off on another path. It will also help you ensure that you don’t forget any important details.
Prepare suggestions on how to improve or fix the situation going forward. Offering a solution is not only helpful, but very much appreciated by the other party.
Before you have that conversation, do something to help you relax. Take a 15 minute walk outside to get some fresh air, or listen to some of your favourite music. It will help you stay calm during the conversation.
Don’t be afraid to bring in reinforcements. Ask your boss to be present during the meeting for phone call to help answer questions that may come up. Or bring a friend with you as support so you know you have someone on your side.
Above all, be honest! Being deceitful and leaving out important details will only make things worse down the road when the other party WILL find out. Do yourself the favour of getting everything out in the open now.
I hope you don’t have to use my advice above but if you do find yourself needing to have a “touch conversation” then follow my advice and you will make it through with integrity and dignity.
