Enterprise Apps & Custom Software: Bridging the Gap

It is not uncommon for a business to find itself debating the merits of custom software vs. off-the-shelf solutions. With so many different options, it can be difficult to reconcile cost with effectiveness. It all comes down to the build or buy conundrum— and sometimes, the right answer lies somewhere in the middle.

Software Options

Software exists to make our lives easier, and as a business there are many options available when deciding how to solve certain issues or streamline specific processes. Depending on the issue at hand, it could make sense to opt for a customized solution, under other circumstances, an enterprise app or off the shelf solution will suffice. It can be challenging to determine which software route to take.

Custom Software VS. Off-the Shelf

Custom apps are more scalable but can also be more costly. Enterprise apps can simplify processes, however too many of them can create a convoluted and inefficient work environment. It can start to seem like a delicate balancing act of pros and cons. At CoreSolutions, we often times find that in “either-or” scenarios, the best answer lies somewhere in the middle. We know that after investing in a suite of enterprise apps, the last thing you want to do is wipe the slate clean and start fresh. Aside from the cost implications, the time and man hours needed to learn and become familiar with a new custom system is enough to cause some anxiety.

Bridge the Gap

In circumstances where your off-the-shelf software begins to slow down rather than speed up processes, the best course of action may be to bridge the gap between custom and existing software in your company. Automation apps, CRM systems, email marketing tools, etc. all serve a valuable purpose, but can slow down productivity when they begin to inundate your work-life. A survey commissioned by harmon.ie found the average number of apps used by the modern worker to be roughly 9, and 43% of respondents believe that they have to switch between too many apps just to get basic work done—you can find more insights from this survey here. Rather than replacing all of those apps with one unified custom solution, wouldn’t it be better to allow them to communicate with one another?

Enter EAI (Enterprise App Integration)

Enterprise App Integration can be obtained at a lower cost, because rather than building from the ground up, EAI uses established infrastructures and systems, and connects them to one another— creating a more efficient and unified experience while accessing various platforms. There is also less of a learning curve, because employees can still use the systems and software they have become so accustomed to. When systems can communicate with one another; you as a user begin to reap a variety of productivity enhancing benefits. Both data entry and retrieval will become significantly simpler, while the time saved by only needing to sign into one platform will greatly increase the amount of productive time available to you.

Closing Thoughts

With so many different software options on the market, it can be a challenge to determine what one is right for you and your business. If you already possess an extensive suite of off-the-shelf solutions, then enterprise app integration may be the best course of action – however if you are just starting your search, an entirely customized solution might serve you better. Regardless of what you choose, CoreSolutions has the expertise to help turn your vision into a reality. Whether you need help building your solution, or just need consultation; we are happy to help.

As always,

Thanks for reading!

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